Refund Policy

Daacad Technology Ltd refund policy has your best interest. You can initiate a refund when you cancel an order before the delivery happens. Eligible reasons to make a return:

• Wrong product was delivered,
• Damaged products- when the purchase is not up to the expected standard or specified standard the item can be returned,
• Wrong size, wrong product type and counterfeit items can be returned (Ensure items are reported within the shortest time possible to facilitate an easy return process).

When returning an item, Ensure all seals, tags and accessories are left intact and item is in its original packaging.

NOTE: If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.

Get your refund faster by cancelling your order as soon as possible or when you drop off your valid return at the our store or at the drop-off depending on the method of delivery you will have chosen.